Terms of use

Draft. These terms are being finalised with legal advice before launch. They are published now so the substance is visible, not to bind anyone yet. Version 2026-09-05.

Proof of Seller is a verification and anti-impersonation service for people who sell through Discord. It checks identities and publishes a canonical record. It does not process payments, hold funds, or vouch for how any seller trades.

What “ID checked” means

An ID checked badge means we confirmed who controls a Discord account and server and that their proofs were current when last checked. It is an identity check, not an endorsement, a guarantee, or a promise about a seller’s conduct. Never pay anyone because a badge or a link told you they were safe — including a link to this site. Start every check yourself, from this domain.

The subscription — what you are paying for

A paid plan is a monthly software licence for the verification and monitoring tools, billed in advance. It is a subscription to our software; we are not processing your sales and take no part in any trade between you and a buyer. The plan renews each month until you cancel. Cancelling stops the next renewal and you keep access to the end of the period already paid for.

Cancelling and refunds

You can cancel any time from your panel. For a new subscription you have a 14-day cancellation right under the Consumer Contracts Regulations; if you asked us to start the service within that window, we may keep a proportionate amount for what was already provided. Beyond that, a part- used month is not refunded, but you keep access until it ends. If we get the billing wrong, we put it right.

Billing disputes

If something looks wrong on your bill, tell us first through the complaints route — we answer within a stated window and fix genuine errors quickly. Raising it with us first means a real problem gets solved rather than turned into a card dispute weeks later. This does not remove any right you have with your bank; it is the faster route to the same outcome, and it is the one you agree to try first.

Your rights as a buyer

Nothing here removes a statutory right. If you pay by card you keep your chargeback rights with your bank, and for credit purchases over £100 you keep your Section 75 rights — using them never forfeits anything with us. Any term that tried to penalise you for exercising a consumer right would be void, and we do not have one.

For sellers

A record is listed once a server is bound and its proofs verify. Listing is earned by proof, not by paying. We may flag or remove a record for a breach of these terms; removal shows a status (“no longer listed”) and a date, never a public verdict about you, and you have a right of reply and an appeal judged against the version of the criteria in force when the action was taken.

Versioning

These terms are versioned. When they change, the version in force at the time of any decision is the one that applies to it.

Complaints

To raise a complaint about the service or a moderation decision, contact us through the channel on the report page. We operate a complaints route and respond within seven days.